As of July 9th, 2026, our HMIS community is now live on Bitfocus's new Auth0-based multi-factor authentication platform. If you haven't logged in since the switch, here's what's different and how to get help.
Full details: Auth0 for Clarity Human Services: Toolkit.
To give you a more unified learning experience, we've consolidated our training portals into a single hub: learn.bitfocus.com. As of Friday, July 17th, the legacy training.bitfocus.com eLearning site has officially shut off, and your training courses have moved entirely to the new domain.
Your course progress and learning history carried over safely, but logging in required migrating your credentials to the new site:
If you had bookmarked the training homepage or specific course pages, a safety net was already in place:
If you're running into any issues logging in or navigating the new hub, please reach out please reach out to your admin team at marin@bitfocus.com or you can call (415) 429-1400

Clarity CSV Export Update: The Clarity CSV export now includes ClientServiceEndDate, and DateProvided has been relabeled ClientServiceStartDate, aligning the export with the Clarity CSV schema and Data Import Tool (DIT).
Want more detail on any of these? Read the full release notes or watch a Feature Focus webinar recording in the Past Bitfocus Webinars library.
This month we're spotlighting the Homeless Status Timeline Report, a report that's especially useful given the Chronic Homeless Point-in-Time logic update in this issue's Feature Focus.
This report gives you a graphical, month-by-month timeline of a client's HMIS enrollments, showing which months their homelessness (or housed status) is documented — and which months can't be determined from the data on file. It's a helpful tool for reviewing and supporting chronic homelessness documentation (though it doesn't constitute that documentation on its own).
Run it directly from a client's Profile screen. Any staff member with access to that client can run it — results are automatically limited to what your access level allows.
Tip: A lot of “?” months usually points to a data entry gap (like a missing bed-night service or living situation status) worth cleaning up before your next HUD report. Full details, including the complete color/status legend, are in the Help Center article linked above.

*Agency Leads Only
We ask that the designated HMIS Agency Leads and Security Officers join this meeting on a bi-monthly basis so the information discussed can be shared agency-wide. We will be discussing topics such as community initiatives, trainings, client privacy and security, program and data management, and much more!


A Homeless Management Information System (HMIS) is an online database that enables organizations to collect data on the services they provide to people experiencing homelessness and people who are at risk for homelessness.
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