On June 1st, we will be enabling the New User Interface for everyone. No action is required on your part. For more details on what the New User Interface is check out this Help Center article: Get Excited! New Clarity Interface Updates Note: If you notice any unexpected behavior please reach out to marin@bitfocus.com.
We encourage you to get familiar with the new look and practice! Here are some resources to help you navigate the New User Interface:
You may use the pop-out icon to switch between the existing and new interfaces as needed. 
Don't forget that you have access to the Marin Training Site should you prefer to familiarize yourself with the new User Interface in the training site first.
We are excited to announce a major upgrade to the Clarity Human Services authentication foundation. On July 9th, 2026, we are migrating our multi-factor authentication platform to Auth0. From this date forward, the multi-factor authentication process to login to your HMIS account will look slightly different. While changing how you log in will require a brief adjustment, this upgrade is a critical step in providing a more unified, seamless, and highly secure foundation for protecting client data. View more details on Auth0 in our June 2026 Feature Updates Article.
Why We Are Making This Change
Authentication is one of the most critical parts of any software platform. Moving to Auth0 allows us to deliver better support for modern security standards to protect Clarity data. For more details check out this Help Center article: Auth0 for Clarity Human Services: Toolkit.
How to Prepare
What to Expect on Day One
We are launching the annual “Spring into Summer” HMIS User Survey on June 1st, 2026! The goal of this survey is to assess your use of the HMIS and to identify possible gaps in support, training, and other resources.
Taking this survey is optional. However, please note that each question must be answered before you can move on to the next one. Keep an eye on your inbox for the official launch email on June 1st! We greatly appreciate your time and look forward to your valuable feedback!
Help Us Keep Your Data Accurate! Merging client profiles is a great way to stay organized and deduplicate your system, but since it's a permanent change that can't be undone, we need to be extra careful when end users request a client merge! To ensure a smooth merge process, please keep the following in mind:
We appreciate your diligence in helping us maintain a high standard of data integrity!
For more details on how we use the Client Merge Tool in Clarity, please check out our online HelpDesk article.
We ask that the designated HMIS Agency Leads and Security Officers join this meeting on a bi-monthly basis so the information discussed can be shared agency-wide. We will be discussing topics such as community initiatives, trainings, client privacy and security, program and data management, and much more!
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